Privacy Policy

1. Introduction

At SyncLogic, I respect your privacy and am committed to protecting your personal data. This privacy policy will inform you as to how I look after your personal data when you visit my website and tell you about your privacy rights and how the law protects you.

2. The Data I Collect

I may collect, use, store and transfer different kinds of personal data about you which I have grouped together as follows:

• Identity Data includes first name, last name.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, browser type and version, and operating system.
• Usage Data includes information about how you use my website and services, including button interactions and form progress.

3. Cookies and Tracking

SyncLogic uses local storage and cookies to enhance your experience and analyze site traffic and interactions. These include:

• Functional Cookies: Used to remember your preferences (like theme settings) and session state after logging in.
• Analytics: I track click events and partial form inputs to understand how users interact with my site. This helps me optimize my services and fix navigation issues.
• Consent: You can choose to accept or decline analytics cookies via the banner on the homepage.

4. SyncHub and Service Access

To provide a personalized experience within the SyncHub dashboard, I process additional data related to your service authorizations:

• Group Membership: When you log in, SyncHub queries SyncID (our Identity Provider) for your assigned group memberships (e.g., "PulseAdmins"). This allows me to dynamically display the tools and documentation specific to your projects.
• Service Mapping: I store metadata linking your identity to specific service instances (such as your hosted websites or development previews) to ensure secure and convenient access.

5. How I Use Your Data

I will only use your personal data when the law allows me to. Most commonly, I will use your personal data in the following circumstances:

• To provide the service you requested (e.g., responding to contact forms).
• To improve my website and system performance.
• To comply with a legal or regulatory obligation.

6. Data Security

I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. I use enterprise-grade encryption and network isolation as part of my core infrastructure standards.

7. Contact Me

If you have any questions about this privacy policy or my privacy practices, please contact me via my contact page.